Terms of Service

1. Website and services

This website describes our freight and e-commerce logistics services and provides ways to contact our team. Website information does not by itself create a shipment booking or service contract. Quotes, availability, payment obligations, and transportation arrangements are subject to the specific agreement provided for your services. If a separate signed service agreement conflicts with these website terms on a service matter, that agreement controls.

You agree to provide accurate information, use the site lawfully, and avoid activities that disrupt the site, attempt unauthorized access, or infringe another party’s rights. Website content, branding, and materials belong to us or their respective owners and may not be reproduced for commercial use without permission.

2. Competitive EC SMS program terms

Program purpose

When you expressly opt in, Competitive EC, a project of Ace Way Solutions LLC, may send SMS text messages about dispatch and load details, shipment status, pickup or delivery appointments, service coordination, and customer-support requests. This program covers operational and support messages; it does not include promotional offers.

Your consent

We require your affirmative consent to receive the described text messages at the mobile number you provide before enrolling you. Calling or emailing us, providing a number, using our services, or accepting these Terms alone does not constitute SMS consent. Consent is voluntary and is not a condition of purchasing goods or services. You may contact us by phone or email without enrolling in SMS. You must be the subscriber or authorized user of the number you enroll.

Frequency and costs

Message frequency varies with your shipments, service activity, and support requests. Message and data rates may apply under your wireless plan. Contact your wireless provider about your plan and charges. Messages may be sent using automated technology.

Unsubscribe

Reply STOP to any program text message to opt out at any time. After you opt out, you may receive one confirmation message, and no further program texts will be sent unless you opt in again. You may also contact our support team to request that texts stop. Opting out of texts does not cancel any underlying logistics service agreement.

Help and support

Reply HELP to a program text message, email admin@competitiveec.com, or call (307) 241-4658 for assistance.

Availability and number changes

SMS delivery depends on your device, network coverage, and wireless provider. Delivery and timing are not guaranteed. Carriers are not liable for delayed or undelivered messages. Text messaging is not an emergency service. If you change or give up your mobile number, please opt out and notify us so we can update our records.

3. Privacy

Our Privacy Policy explains how we handle personal information and SMS consent records, including restrictions on sharing mobile information for marketing purposes.

4. Website availability and responsibility

We aim to keep website information accurate and available, but it may contain errors or become outdated. To the extent permitted by applicable law, the website is provided “as is” and “as available,” without warranties of uninterrupted access or error-free content. We are not responsible for third-party websites linked from this site or their content and practices. Nothing in these Terms excludes any responsibility or right that cannot lawfully be excluded.

5. Changes to these Terms

We may revise these Terms by posting an updated version and revising the date above. Updates do not retroactively change agreed service terms or expand your SMS consent. If the SMS program changes in a way that requires new consent, we will obtain that consent before sending messages under the changed scope.

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